Increase Reach and Engagement
Business SMS & MMS
We can help implement the best SMS/MMS solution for your organization.
Easy-to-Use Texting For Your Business
Communicate with customers and staff using reliable SMS & MMS. Improve response times, reduce missed appointments, share updates fast, and streamline everyday workflows.
- High-volume messaging (A2P) Use our API tools (or integrated platforms) for high-throughput messaging - promos, notifications, automated alerts, and verification codes.
- Use your existing number (or add more) Text-enable your business number, or add local 10-digit numbers, toll-free numbers (TFN), and short codes where available.
- Supports emojis & MMS Send richer messages with emojis and multimedia to improve clarity, engagement, and customer experience.
Marketing Promos
Distribute offers and campaigns to drive leads, sales, loyalty, and brand awareness.
Customer Care
Support customers across sales, billing, service, and support with fast two-way texting.
Notifications & Alerts
Send reminders, delivery updates, and automated alerts using your tools or our API.
Security & 2FA
Deliver one-time passcodes and verification messages to improve security and reduce friction.
Your Choice of Texting Method
Use SMS/MMS through our API tools, SolSwitch Connect, or Multichannel Queuing.
USE CASES
Business SMS Messaging in Action
Practical, real-world use cases that help teams communicate faster, reduce friction, and improve response times.
Appointment Reminders
Reduce no-shows with automated SMS reminders and confirmations sent directly to customers’ phones.
Service Alerts & Notifications
Send time-sensitive alerts for outages, maintenance windows, delays, or service updates.
Two-Way Customer Conversations
Allow customers to reply directly to messages for quick questions, confirmations, or support follow-ups.
Internal Staff Notifications
Notify on-call staff, technicians, or teams about incidents, escalations, or schedule changes.
Security & Verification Messages
Deliver one-time passcodes, account alerts, and security notifications reliably via SMS.
System & Workflow Automation
Trigger SMS messages from business systems, applications, or APIs for automated workflows.
Business Texting
SMS/MMS Rates
Unsure which is best for you? Our team can help!
| * All prices are in CAD | SMS Outbound | SMS Inbound | MMS Outbound | MMS Inbound |
|---|---|---|---|---|
| 10 Digit Long Codes & Toll-Free Numbers (per segment)1 | $0.011* | $0.011* | $0.02* | $0.011* |
| Short Codes (per segment)1 | $0.006* | $0.006* | N/A | N/A |
| SolSwitch Connect Requires Hosted PBX phone service. | See SolSwitch Pricing | |||
| CONTACT US TO LEARN ABOUT OUR VOLUME DISCOUNTS! | ||||
| Additional Details | One-Time Cost | Monthly Rate |
|---|---|---|
| North American Phone Number (DID) | $0.00 | $1.25/mo. |
| North American Toll-Free Number (TFN) | $0.00 | $2.00/mo. |
| DID and TFN Porting Fee | $10.00 | $0.00/mo. |
| Short Code Number Lease and Hosting | $500.00 | $850.00/mo. |
| Canada blended outbound carrier fee (per segment)1: | $0.011 | N/A |
| USA blended outbound carrier fee (per segment)1: | $0.011 | N/A |
WHY SUNWIRE SMS
Built for Business Messaging
A reliable, compliant, and scalable SMS platform designed for real-world business use.
Single Business Number
Send and receive SMS and MMS using your existing business phone number - no separate mobile devices required.
Long Code & Short Code Support
Use standard 10-digit numbers for conversations or leverage short codes for high-volume alerts and notifications.
Fast, Simple Setup
Log in and start messaging in minutes from desktop or mobile - no complex configuration required.
Scalable API Integration
Automate messages and reach thousands of recipients using our developer-friendly SMS API.
Canadian SMS Infrastructure
Messages are delivered through Canadian-based infrastructure for compliance, reliability, and local support.
Custom Automation & Logic
Build custom workflows, triggers, and messaging logic to support alerts, notifications, and integrations.
Flexible SMS/MMS services that fit your business.
Custom Texting Solutions
Scale from Idea to Solution
Programmable and proven APIs for SMS/MMS with reliable delivery. Get to market faster and deliver unmatched results with increased engagement.
Application to Person (A2P)
- Use API Tools to create custom solutions.
- Manage replies and staff compliance.
- Delivery receipts available on Short Code.
- Easy to use instructions and documentation.
- Monitor and troubleshoot with real-time logs.
A Variety Number Options
- Short Codes: A 5-6 digit number for high throughput messaging with delivery receipts.
- DIDs: A 10-digit phone number for voice and messaging with a local identity.
- TFNs: A 10-digit toll-free number for voice and messaging with higher throughput to cover a larger geographic area.
Frequently Asked Questions
Sunwire lets your business send and receive SMS and MMS messages using your business phone numbers - including long codes (standard numbers) and short codes - so you can communicate with customers via text and media just like a two-way business line.
You can use business texting with a few different number types:
-
10DLC: 10-digit long codes are numbers with a local prefix, like 705-521-6777.
-
Short Codes: 5-6 digit codes (16777) that are easy to remember and used for SMS and MMS.
-
Toll-Free Numbers: 10-digit numbers that have a standard prefix like 800 or 833 (1-833-727-6777).
Sunwire can provide you with any of the above number types.
- SMS: Standard text messaging (up to 160 characters per segment)
- MMS: Multimedia messaging (photos, videos, files) with higher character support and richer content delivery.
Carrier networks set throughput limits and may impose additional rules on how fast and how many messages you can send, especially for high-volume campaigns or marketing use. Speak to a Sunwire representative to learn more.
Yes - Sunwire’s Terms prohibit certain messaging types such as unsolicited commercial content, illegal substances, and content designed to evade carrier anti-spam systems. Make sure campaigns follow legal opt-in/opt-out practices.
Yes - you can send and receive SMS/MMS across Canada and the United States, though carrier fees and network rules differ by region and may affect delivery costs.
For marketing or mass messaging, recipients must opt in to receive messages, and you must provide a clear opt-out method to comply with carrier and regulatory requirements.
Sunwire’s SMS is delivered over carrier networks with industry-standard routing - reliability and delivery depend on network conditions, but Sunwire’s messaging infrastructure is designed for business use.
An SMS message is up to 160 characters, or up to 70 characters if the message contains one or more Unicode characters (such as emojis).
SMS stands for Short Message Service, commonly referred to as "text messaging". The term API means Application Program Interface.
An SMS API allows you to integrate between mobile texting carriers and a variety of applications and custom solutions in order to quickly, easily and efficiently send and receiving text messages.
You came to the right place. First, get setup with an SMS API provider such as Sunwire. We will then provide you an API key and a telephone number (DID) to send messages from. You decide what you want to send and how you want to say it then write your code to connect to the API and start sending.
Most applications already have an API for easy integration. The amount of time taken to integrate with custom solutions depends on the complexity of the project to be implemented. Do not worry though - we're here to help!
SMS APIs send and receive SMS or MMS messages via HTTP requests. They act as a connection between two systems: an application/software/custom solution and mobile telecommunications carrier networks.
Additionally, they also convert messages to a format that can be read and understood by specific applications when users respond to messages.
SMS marketing is done through SMS API commands and allows users to send marketing messages directly to customers' mobile devices via SMS or text message.
These types of marketing includes promotional content, discounts and coupon codes, product announcements, reminders and more.
Bulk SMS messaging is when you send high-volume text messages to large lists of recipients. Sunwire can provide you with all the documentation, tools and support required to get started with any automated texting project.
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